At 13cabs, we know taxi services should be affordable, payment options should be flexible, and you should be able to get a cab when you need one. Our regular taxi cab service is about that, and more. If you’re looking for a service for up to 4 passengers, our taxi cab is the right option for you.
Up to 4 Passengers
Flexible Payment Options
Can I request the same driver?
You can now save your Preferred Driver in the 13cabs app. Once you’ve made a booking via the app, your Preferred Driver will be notified.
How long will the cab take to arrive after I've booked it?
Our average waiting times are less than 10 minutes.
Can I pay with cash?
Of course! We have a variety of flexible payment options including Cash, Credit Card, Apple Pay and Google Pay, Cabcharge and Alipay.
- Set and Book from your favourites
- Share trip details with family & friends
- Book and manage multiple bookings at once
What is the best way to book a taxi?
A reliable service is about more than just having a cab turn up on time. The way you book a taxi should be convenient, and flexible. That’s why booking any of our cabs is easy. You can book a few different ways, up to 7 days in advance via:
How do you book and pay for a taxi through the app?
Booking a taxi has never been easier, thanks to the 13cabs app. Whether you’re using it for the first time or the 50th time, the app can save you time. The 13cabs app works with both Android and iPhone phones, and you can download it from wherever you usually get your apps. To book a cab, all you need to do is:
- Open the app
- Enter the pick-up address
- Move the location pin if needed
- Type in the destination
- Choose the taxi service you want
- Click on your preferred payment method
- Add notes for the driver if you wish
- Tap Schedule or I’m Ready Now
Once you’ve done that, you’ll receive a Price Guarantee, and you’ll be able to see the details of the allocated accredited driver. You will also be able to see in real time how far away they are. You can even add your favourite driver, and we’ll do our best to give them to you if they’re available.
How do you calculate the cost per km of a taxi?
The great news is, there’s no need to do that anymore. Estimating the cost of a ride is something we’ll do for you, with our fare estimator. There’s no need to worry about trying to do the equations in your head to ensure you have enough money. In fact, not only will we give you a fare estimate, but in a lot of places in Australia we’ll give you a Price Guarantee when you book with our app. Our Price Guarantee means the price you’re quoted will be the price you pay. It’s not available in all the places we service, yet, but it is available in a lot, including:
- Some areas of regional NSW, Qld, and Victoria
- Airlie Beach
What different sizes and styles of taxis are available?
With more than 10,000 vehicles on the road, 13cabs is Australia’s largest taxi fleet. That means when you’re booking your next ride, you’ll have a range of services to choose from as well as regular taxi cabs. You can also choose a:
- MAXI TAXI. Going out with friends or family? Cab it together. Great if you’re a family with a lot of luggage, too.
- Wheelchair accessible taxis. If you use a wheelchair or mobility scooter to get around, this cab is the right choice. They are either MAXI TAXIs or SUVs.
- Silver Service. Arrive in style with these luxurious rides.
- Parcel Delivery. We can deliver anything, anytime, including when it’s urgent.
- Airport Transfers. Take any of our cabs to and from the airport.
Can you pre-book a taxi for a major event?
Yep. You can book up to 7 days ahead, either online, with our app, or over the phone. Not only is it good to use our app to book ahead for an event and get the price guarantee, but using it afterwards is great as well. By using the location pin, you can book a taxi, not have to stand in a queue at the taxi rank, and we’ll be able to find exactly where you are.
Does 13cabs charge surge pricing for major events or for public holidays?
No. One of the many things that helps 13cabs stand out as a taxi company, is we don’t charge surge pricing. Not just for major events or public holidays, but ever. Why ruin a great day out with an exorbitant cost just to get home? But it’s not just a lack of surge pricing you’ll find when you book with us. You’ll also find:
- No late fees
- No cancellation fees