Making it Easy For Taxi Subsidy 
Scheme Customers To Get Around.

In Victoria, the Taxi Subsidy Scheme is called the Multi-Purpose Taxi Program (MPTP). The MPTP assists with the travel needs of people with accessibility and mobility needs by offering subsidised taxi fares to members, who get 50 per cent off the total fare, up to $60, with some restrictions.

To book with 13cabs simply quote your card number when you make your booking via the app, phone or website.

If you are hailing a 13cab off the street, please ask the Driver to process your MPTP card and apply the discount. Please note you must be travelling in the taxi when the MPTP card is used. Carers and family members and friends may also travel in the taxi with you.

To apply for a MPTP card click here.

*Information sourced on 04/05/2022 from cpv.vic.gov.au 

If you are a resident of NSW and are unable to use public transport because of disability, you may be eligible for a subsidy of 50% on your taxi fare, up to a maximum of $60. This includes travel in wheelchair accessible taxis.

Eligibility

To be eligible for the Taxi Transport Subsidy Scheme you must:

• be a permanent resident of Australia
• normally reside in NSW
• not be a member of a similar scheme in another Australian state or territory
• be over school age (preschool aged children, regardless of disability, are ineligible for inclusion in the scheme)
• have a severe and permanent disability in one of the specified categories.

The TTSS provides a subsidy of up to half the metered fare, to a maximum of $60 per trip. Participants claim the subsidy by using a TTSS Smartcard or a paper travel docket. You can only make one claim per trip, with either the smartcard or a paper travel docket.

When you apply for the TTSS you will receive a smartcard and backup dockets. At the end of your trip, tap your card on the payment terminal or hand the driver a completed docket for 50% of the fare up to $60. You pay the remaining fare.

To apply for a TTSS card click here.

*Information sourced on 04/05/2022 from Transport NSW.

The Taxi Subsidy Scheme (TSS) subsidises taxi travel—half of the total fare, up to a maximum of $30 per trip*—for people with severe disabilities.

TSS pays half the value of a member’s taxi fare, up to a maximum fare of $60. There is no limit on the number of taxi journeys a member may take to attract the subsidy. The subsidy is paid to taxi drivers—members have no additional costs.

TSS membership lasts for a maximum of 5 years.

To be eligible you must be a permanent resident of Queensland and fully meet at least 1 of the 6 eligibility criteria listed below:

• Physical disability requiring dependence on a wheelchair for all mobility outside the home.
• Severe ambulatory problem that cannot functionally be improved and restricts walking to an extremely limited distance.
• Total loss of vision or severe visual impairment (both eyes).
• Severe and uncontrollable epilepsy with seizures involving loss of consciousness.
• Intellectual impairment or dementia resulting in the need to be always accompanied by another person for travel on public transport.
• Severe emotional and/or behaviour disorders with a level of disorganisation resulting in the need to be accompanied by another person at all times for travel on public transport.

To apply for a TSS card click here.

*Information sourced on 14/02/2025 from Queensland transport.

In South Australia, people with permanent and severe disabilities that are limited by their ability to use public transport may apply for subsidised taxi fares. Passengers confined to a wheelchair are entitled to a 75 per cent subsidy with a maximum subsidy of $30 per trip.*

Passengers not in a wheelchair are eligible for a 50 per cent subsidy with a maximum subsidy of $20 per trip.* The subsidies are provided through the South Australian Transport Subsidy Scheme.

To apply for the SA Taxi Subsidy Scheme click here.

*Information sourced on 14/02/2025 from SA Department of Infrastructure and Transport

The Taxi User Subsidy Scheme (TUSS) is a subsidy available to certain eligible people with disability travelling in on-demand rank or hail (taxi) vehicles. TUSS participants can receive up to 75% off eligible taxi fares.

To be eligible for TUSS, a person must demonstrate that they:

• are a permanent resident in Western Australia;
• have a disability that will always prevent them using conventional public transport; and

are over ten years of age, or less than ten years of age and they use a wheelchair.

To apply for a TUSS card click here.

*Information sourced on 04/05/2022 from WA Department of Transport 

If you have permanent disability or mobility restriction that prevents you from using public transport you may be eligible for the TSS or the LIS

Transport Subsidy Scheme (TSS)

To access the TSS you must be:

• a Northern Territory (NT) resident
• assessed by a health professional as having a permanent or long term disability (longer than six months)
• unable to safely use public transport due to your disability.

Lift Incentive Scheme (LIS)

To access the LIS you must be:

• above and reliant on a wheelchair

TSS members receive an electronic smartcard that covers 50% of the total fare for the use of a taxi or minibus.

For every journey you complete traveling in a wheelchair using a wheelchair accessible vehicle (WAVs) such as a taxi or minibus, the LIS will provide a $20 incentive to the driver.

To apply for a TSS or LIS program click here

*Information sourced on 17/02/2025 from NT Government Department of Transport

Taxi Subsidy Program members qualify for subsidised taxi travel using a Taxi Smartcard. Members are entitled to:

• 50 per cent discount up to $25.00 per trip (non-wheelchair dependent member)
• 60 per cent discount up to $30.00 per trip (wheelchair dependent member).

The member must pay the remainder of the fare.

To be eligible you must:

• live in Tasmania and have a permanent and severe physical disability and meet the low-income test or be wheelchair dependent.

To apply for a Taxi Subsidy Program click here.

*Information sourced on 04/05/2022 from Tasmanian Department of Transport 

The ACT Taxi Subsidy Scheme (TSS) provides financial assistance to ACT residents with a disability or significant mobility restriction preventing them using public and community transport. If eligible the subsidy amount is a maximum of $29 per trip for 50% members and $44.50 for 75% members.* The TSS supports social inclusion and economic participation of community members who would otherwise be at risk of social isolation.

To be eligible for the ACT Taxi Subsidy Scheme, you must:

– have a severe or profound activity limitation that prevents you from using public transport. Such limitations include:

• severe mobility limitations
• legal blindness or severe vision impairment
• cognitive, intellectual, or psychiatric disability
• severe and uncontrolled epilepsy.

To apply for a Taxi Subsidy Program click here.

*Information sourced on 14/02/2025 from ACT Department of Transport