13cabs is a proud provider
for the NDIS.

We do the driving, but as a 13cabs NDIS Passenger or anyone requiring extra care, you’re in safe hands.

Every year, Australians with disability make more than 8 million journeys with 13cabs. It’s a trusted relationship that’s lasted more than two decades, which makes 13cabs the perfect partner for NDIS participants and anyone who requires extra care. You have total control of your spend, full transparency of trips and 24/7 support from our Australian-based call centre.

School Transport
School
Transport
All our professional Drivers have Working with Children Checks
to get your kids there, safely.
Wheelchair accessible taxis
Wheelchair accessible taxis
We’ve got over 20 years of
experience in offering transport solutions for people in wheelchairs.
Taxi subsidy schemes
Taxi subsidy
schemes
At 13cabs, we support taxi
subsidy schemes in every state
and territory.
Myagedcare
My Aged
Care
13cabs is committed to working
with My Aged Care to support
over 65’s travel needs.

How it works

How 13cabs works for NDIS Participants.

With more NDIS-trained and Accredited Drivers across Australia’s largest fleet of accessible vehicles, 13cabs is your trusted mobility partner. Our Australian-based booking and support call centre is open for you 24/7, or you can book the transport you need via the 13cabs app. It’s a great way to keep track of your trips, choose your favourite driver and better still, you get a price guarantee. The price you see when you book is the price you pay.

How 13cabs works for NDIS Support Coordinators.

After more than 20 years providing mobility access for Australians with disability, we know one thing for certain; every passenger’s needs are different. That’s why we’re flexible when working with you to manage your client’s travel. Again, it’s about giving you the ability to personalise a plan, based on your client’s level of independence and individual needs. 

How 13cabs works for NDIS Plan Managers.

The NDIS was designed to give Australians with a disability the freedom to decide what’s best for them. That philosophy of control flows right through your relationship with 13cabs. From trip histories to invoicing, everything is transparent and integrates seamlessly with all major accounting software packages. 

Make a 13cabs NDIS account part of your independent, connected life.

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Frequently asked questions

You will generally be able to access funding through the NDIS for transport supports if you are unable to use public transport without substantial difficulty due to your disability. You can refer to your individual NDIS plan to see if you have transport funding available. 

For more information about the NDIS and transport funding click here 

https://www.ndis.gov.au/participants/creating-your-plan/plan-budget-and-rules/transport-funding 

Our specialised team understands that having the ability to use safe and reliable transport is key to maintaining independence. For many this may mean travelling to work, school or study, or it might mean transport to appointments or social events. 

By choosing a 13cabs Travel Account, you will be set up with a VIP code to book taxis by phone or online. It takes around 5 business days for your account to be activated once we have received a signed service agreement. 

We will invoice you, your plan or your plan manager weekly for your transport, with 7-day payment terms. 

By choosing a 13cabs Travel Account, you can use your transport funding and take control of your travel. 13cabs’ fleet of vehicles includes taxis, limos, and wheelchair-accessible vehicles to get you from A to B in a vehicle suited to your individual needs. 

13cabs is Australia’s cab company, and we service most part of Australia.  

You can use our Service Area Finder to see if 13cabs operates in your local area. Click here 

https://www.13cabs.com.au/about-us/service-areas/

To sign up for a 13cabs Travel Account, please complete the form and one of our friendly team will contact you to provide a Service Agreement and answer any questions you may still have. 

We're here to help you