21st May, 2020
Andrew Constance the Minister for Transport and Roads NSW has announced a major initiative for vehicle sanitisation. The initiative sees 13cabs extending its professional Vehicle Sanitisation Services to not only its own fleet but to all rideshare, taxi and hire car fleets in Sydney and even a selection of Government vehicles.
13cabs moved fast to launch its own innovative sanitisation program in response to the Coronavirus pandemic in early March this year, a service that has now been embraced by the NSW Government as an industry standard and a way to keep the travelling public safe.
The industry leading sanitisation program covers both internal and external points of the vehicle and thorough detailing inside the cabin including seats, doors, seat belts, window controls and payment equipment.
Andrew Skelton, CEO of 13cabs parent company A2B Australia, explains that “our company wants to be front and center in the campaign to get the community moving again. We are putting additional measures in place to ensure we can move people safely.”
Skelton went on to say, “we understand the threat from Coronavirus is far from over. We are staying vigilant and we have adapted how 13cabs provides cab services to support economic recovery while helping to protect Passengers from future outbreaks of the virus.”
Sydneysiders are facing new challenges in how they move around, especially at peak times, with limits placed on the number of commuters across all forms of public transport. Experts are warning that a sudden switch to private cars will cause major congestion on a road system that was never designed to support this kind of sudden behaviour shift.”
Skelton explains that “commuting in peak times has always been challenging but with limits of 12 people on buses and 32 per train carriage, there is a very real possibility that some will be left behind, potentially even school kids.
13cabs has a strong fleet of reliable and professional Drivers and the utmost in vehicle safety standards – “we are the experts at getting you safely from door to door wherever you need to go.”
Despite the unprecedented impact of Coronavirus, 13cabs sees the sanitisation initiative as a natural next step in its transformation. Over the past 3 years, 13cabs has reinvented taxi travel in Sydney following a heavy investment in locally built technology and a national rebranding program that gives 13cabs a more contemporary look and feel. Reinvigorated Driver training, modernised Driver uniforms, upgraded safety cameras and higher vehicle standards complete the picture – with the company removing older vehicles from its fleet under age restrictions that it has applied since January 2019. Whilst these initiatives have temporarily impacted profits they are beginning to pay off, with service ratings climbing and the 13cabs app now holding a market leading 4.8 star rating.
The latest technology innovation from 13cabs marks a turning point in personal transportation, giving Passengers unprecedented control over who does (and doesn’t) see their bookings. Passengers can now save Drivers they like and direct their future bookings to those Drivers, without having to contact the Driver directly. The new MyDriver feature in the 13cabs app enables you to save and request your favourite Driver every time you travel. You can even refer good Drivers to your friends and family. The company is recommending that Passengers who want to secure trips to work at peak times in the weeks ahead make use of the 13cabs app technology, with favourite drivers able to be booked in advance adding an extra layer of certainty in these challenging times.