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Don't have a Taxi Subsidy Scheme (TSS) card? Find out how you can apply.

The Taxi Transport Subsidy Scheme (TTSS) (is TTSS or TSS) provides subsidised taxi travel to Australian residents who are unable to use public transport because of severe or permanent disability. There are different names for the Taxi Subsidy Scheme in different states and rebate rates also vary from state to state.

At 13cabs, we specialise in assisted travel for Passengers with a disability and we support taxi subsidy schemes in every state and territory. Our Professional Drivers are all trained to ensure Passengers are safely transported to their destinations.

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Why is the taxi subsidy scheme important?

As a national company and community of Drivers, we proudly support community building through the Taxi Subsidy Scheme across Australia. 

The TSS is called different things in each state or territory and rebate amounts and conditions also vary from state or territory. For example in Victoria, the Taxi Subsidy Scheme is called the Multi-Purpose Taxi Program (MPTP) and in Western Australia it is called The Taxi User Subsidy Scheme (TUSS). No matter where you are in Australia, 13cabs accepts Taxi Subsidy Scheme users. With Australia’s largest fleet and specially trained Drivers, we are Australia’s top provider to Taxi Subsidy Scheme customers.

Apply For The Taxi Subsidy Scheme In Your State Or Territory.


In Victoria, the taxi subsidy scheme is called the Multi-Purpose Taxi Program (MPTP). The MPTP assists with the travel needs of people with accessibility and mobility needs by offering subsidised taxi fares to members, who get 50 per cent off the total fare, up to $60, with some restrictions.

To book with 13cabs simply quote your card number when you make your booking via the app, phone or website.

If you are hailing a 13cab off the street, please ask the Driver to process your MPTP card and apply the discount. Please note you must be travelling in the taxi when the MPTP card is used. Carers and family members and friends may also travel in the taxi with you.

To apply for a MPTP card click here.

*Information sourced on 04/05/2022 from 


If you are a resident of NSW and are unable to use public transport because of disability, you may be eligible for a subsidy of 50% on your taxi fare, up to a maximum of $60. This includes travel in wheelchair accessible taxis.


To be eligible for the Taxi Transport Subsidy Scheme you must:

  • be a permanent resident of Australia
  • normally reside in NSW
  • not be a member of a similar scheme in another Australian state or territory
  • be over school age (preschool aged children, regardless of disability, are ineligible for inclusion in the scheme)
  • have a severe and permanent disability in one of the specified categories.

The TTSS provides a subsidy of up to half the metered fare, to a maximum of $60 per trip. Participants claim the subsidy by using a TTSS Smartcard or a paper travel docket. You can only make one claim per trip, with either the smartcard or a paper travel docket.

When you apply for the TTSS you will receive a smartcard and backup dockets. At the end of your trip, tap your card on the payment terminal or hand the driver a completed docket for 50% of the fare up to $60. You pay the remaining fare.

To apply for a TTSS card click here.

*Information sourced on 04/05/2022 from Transport NSW.


The Taxi Subsidy Scheme (TSS) subsidises taxi travel—half of the total fare, up to a maximum of $25 per trip—for people with severe disabilities.

TSS pays half the value of a member’s taxi fare, up to a maximum fare of $50. There is no limit on the number of taxi journeys a member may take to attract the subsidy. The subsidy is paid to taxi drivers—members have no additional costs.

TSS membership lasts for a maximum of 5 years.

To be eligible you must be a permanent resident of Queensland and fully meet at least 1 of the 6 eligibility criteria listed below:

  • Physical disability requiring dependence on a wheelchair for all mobility outside the home.
  • Severe ambulatory problem that cannot functionally be improved and restricts walking to an extremely limited distance.
  • Total loss of vision or severe visual impairment (both eyes).
  • Severe and uncontrollable epilepsy with seizures involving loss of consciousness.
  • Intellectual impairment or dementia resulting in the need to be always accompanied by another person for travel on public transport.
  • Severe emotional and/or behaviour disorders with a level of disorganisation resulting in the need to be accompanied by another person at all times for travel on public transport.

To apply for a TSS card click here.

*Information sourced on 04/05/2022 from  Queensland transport.


In South Australia, people with permanent and severe disabilities that are limited by their ability to use public transport may apply for subsidised taxi fares. Passengers confined to a wheelchair are entitled to a 75 per cent subsidy.

Passengers not in a wheelchair are eligible for a 50 per cent subsidy. The subsidies are provided through the South Australian Transport Subsidy Scheme.

To apply for the SA Taxi Subsidy Scheme click here.

*Information sourced on 04/05/2022 from SA Department of Infrastructure and Transport


The Taxi User Subsidy Scheme (TUSS) is a subsidy available to certain eligible people with disability travelling in on-demand rank or hail (taxi) vehicles. TUSS participants can receive up to 75% off eligible taxi fares.

To be eligible for TUSS, a person must demonstrate that they:

  • are a permanent resident in Western Australia;
  • have a disability that will always prevent them using conventional public transport; and

are over ten years of age, or less than ten years of age and they use a wheelchair.

To apply for a TUSS card click here.

*Information sourced on 04/05/2022 from WA Department of Transport 



Taxi Subsidy Program members qualify for subsidised taxi travel using a Taxi Smartcard. Members are entitled to:

  • 50 per cent discount up to $25.00 per trip (non-wheelchair dependent member)
  • 60 per cent discount up to $30.00 per trip (wheelchair dependent member).

The member must pay the remainder of the fare.

To be eligible you must:

  • live in Tasmania and have a permanent and severe physical disability and meet the low-income test or be wheelchair dependent.

To apply for a Taxi Subsidy Program click here.

*Information sourced on 04/05/2022 from Tasmanian Department of Transport 


The ACT Taxi Subsidy Scheme (TSS) provides financial assistance to ACT residents with a disability or significant mobility restriction preventing them using public and community transport. The TSS supports social inclusion and economic participation of community members who would otherwise be at risk of social isolation.

Who is eligible?

To be eligible for the ACT Taxi Subsidy Scheme, you must:

– have a severe or profound activity limitation that prevents you from using public transport. Such limitations include:

  • severe mobility limitations
  • legal blindness or severe vision impairment
  • cognitive, intellectual, or psychiatric disability
  • severe and uncontrolled epilepsy.

To apply for a Taxi Subsidy Program click here.

*Information sourced on 04/05/2022 from ACT Department of Transport 


If you have a permanent disability or mobility restriction that prevents you from using public transport, you may be eligible for the:

Transport Subsidy Scheme (TSS)

To access the TSS, you must be:

  • a Northern Territory (NT) resident
  • assessed by a health professional as having a permanent or long-term disability (longer than six months)
  • unable to safely use public transport due to your disability.

Members receive an electronic smartcard that covers 50% of the total fare for the use of a taxi or minibus.

You then pay the remainder with cash, credit or debit card.

To apply for a Taxi Subsidy Program click here.

*Information sourced on 04/05/2022 from NT Government Department of Transport 

Frequently asked questions

Am I eligible for a state taxi subsidy scheme?

State Governments often subsidise taxi travel for people with disabilities who cannot safely use public transport. 

Click on the link for your state below for more information on eligibility requirements and how to apply:


New South Wales 

South Australia 


Western Australia 

Northern Territory – 

Can I use my taxi subsidy card/voucher in a 13cabs taxi?

Absolutely! All 13cabs Professional Drivers are trained to process taxi subsidy vouchers and cards. 

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