Need a ride in Brisbane?

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Brisbane's taxi service

Get to where you want to go in Brisbane with ease by booking a cab with 13cabs. Book a taxi service online, with our App, or give us a call now.

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1. Via the website www.13cabs.com.au
2. Download 13cabs app
3. Phone 13 2227
 

Lost Property: Complete this form or call 1300 008 604

FAQ's for Brisbane

Do you offer shared ride?

Yes! 13cabs has partnered with TransLink to deliver Demand Responsive Transport (DRT). DRT is a pre-booked, shared transport service designed to make it easier to get around your local area when public transport is not available. For more information, please visit translink.com.au/travel-with-us/on-demand

Do you do airport transfers?

Yes! A 13cabs taxi can pick you from your home, hotel or airport 24/7. Pre-book your ride now, or if head to the nearest taxi rank if you’re landing in Brisbane.  

Do you provide child seats?

Victorian cabs and Drivers are not permitted to supply child restraints, seats or capsules, so you are encouraged to bring your own. All cabs are fitted with an anchor bolt or restraint to support you. 

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  • Fast, one-tap ASAP bookings
  • MyDriver feature; had a great experience? Save preferred drivers and request them again
  • Automatically estimates your fare

Download the top rated 13cabs app here:

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  • Manage multiple bookings at once
  • Share trip details with family & friends
  • Pay with cash, card or on account
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How can you call a taxi in Brisbane?

Other than by standing on a corner, raising your hand and hailing down a taxi driver? Well of course you can do that, but there are lots of ways to call Australia’s favourite ride service here in Brisbane:

  • Use our App. In Queensland, we do things with little fuss, which is why our App is so popular.
  • Get online. It’s a big part of our Australia-wide hassle-free service.
  • Call us. Give us a buzz on 13 2227 for a pick up.

How do you book a taxi online? Is there an App you can download?

There certainly is. If you’re in the Brisbane CBD or suburbs, the Gold Coast, or anywhere in Qld, using the 13cabs App is a great way to organise a taxi booking or parcel delivery. You can book a taxi ride now or anytime over the next week. All you need to do is:

  • Download the 13cabs App from the Apple or Android store
  • Type in your address
  • Enter your destination
  • Choose the type of taxi you want

How much is a taxi from Brisbane Airport to the city?

With the airport so close to the city, airport transfers are always great value, no matter where you’re going to or from. When you use the 13cabs App, and type all the information in, you’ll get a fare estimate. You can also:

  • Move the screen to the exact spot you want to be picked up
  • Put your credit card details in for COVID-safe, no-touch payment
  • Add notes for the driver if you need to provide added details

Can you pre-book a taxi with a baby seat or capsule?

The Queensland Government rules are a little different for a taxi company than they are for regular drivers. Children do not need a child restraint to travel in a booked or hire car and children under 1 can be seated on the lap of a person 16 or older. But at 13cabs our taxis are fitted with an anchor bolt or restraint so that your child can ride in your car seat, safely. Let 13cabs know if you will be supplying your own car seat and if you need assistance to install it in the vehicle.

Does 13cabs have taxis available with wheelchair access in Brisbane?

We certainly do. One of the reasons 13cabs is Australia’s favourite ride is we cater for everyone and believe everybody deserves a comfortable and safe trip. Our Wheelchair Accessible Taxis (WAV) include.

And unlike other forms of public transport, we’ll come to you at the time you want.

What are the best Brisbane landmarks to visit?

Whether you’re taking advantage of a few public holidays, spending some annual leave, or a weekend or two in Brisbane, there’s a lot you can access for the small price of a taxi fare. The three main parts of Brisbane that are the most popular are:

There you’ll find everything from amazing shopping centres, art galleries, restaurants to die for, the Botanic Gardens and, of course, a great section of the Brisbane River. Whenever you’re visiting Brisbane, choosing a ride share with 13cabs makes everything that little bit easier, especially with:

  • No surge pricing
  • No cancellation fees
  • No late fees

What are the best Brisbane landmarks to visit?

South Bank is perfect for a night out, romantic dinner, museum visit, or even a relaxing twilight cinema. It’s one of Brisbane’s most popular spots for a reason, full of amazing bars, restaurants, and entertainment. Whether you’re going alone or with friends, 13cabs has a range of ride share options to get you there and back safely, including:

  • Taxi cabs
  • MAXI TAXIS
  • Silver Service